Refund Policy

Last updated: February 10, 2026

Our Policy

We want you to be completely satisfied with HostedClaws. If you’re not happy with the service, here’s what you need to know about cancellations and refunds.

Monthly Subscriptions

• You may cancel at any time through your account dashboard
• Cancellation takes effect at the end of your current billing period
• You retain access to your assistant until the end of the paid period
• We do not provide pro-rated refunds for partial months
• Your data will be deleted within 30 days after your subscription ends

7-Day Satisfaction Guarantee

If you’re not satisfied within the first 7 days of your initial subscription, contact us at support@hostedclaws.com and we’ll provide a full refund, no questions asked.

AI Credits

• AI credits are non-refundable once purchased
• Unused credits remain in your account as long as you have an active subscription
• Credits do not expire while your subscription is active
• Upon final cancellation, unused credits are forfeited

Exceptions

Refunds will not be issued if your account is terminated due to violation of our Terms of Service, including but not limited to: abusive behavior, illegal activity, or excessive resource usage beyond plan limits.

How to Request a Refund

To request a refund within the 7-day guarantee period, email us at support@hostedclaws.com with your account email. Refunds are processed within 5–7 business days to your original payment method.

Questions?

If you have questions about our refund policy or need assistance, reach out to support@hostedclaws.com.